Avaya IP Office Configuration and Maintenance Exam: 3001 Exam
3001 Questions & Answers
Exam Code: 3001
Exam Name: Avaya IP Office Configuration and Maintenance Exam
Q & A: 89 Q&As
A customer has an IP500v2 and would like the ability to monitor the IP Office system resources
from anywhere in the network. Which two will allow thorn to do this? (Choose two.)
A. System Status Application
B. Telnet session to the IP Office
C. Web session to the IP Office address
D. SSH session to the IP Office address
After an IP Office upgrade, the customer reports that “Please Wait” continuously appears on the
5420 DS telephone. What will resolve the problem?
A. Start the IP Office Manager application.
B. The 5420 DS is corrupted and must be replaced.
C. If IP Office does not restart correctly. Power-off and power-on IP Office and the problem will be
D. The CCR lost connection to IP Office. Wait until the LED on the CCR status turns green again and
the telephone will start to work.
On the IP Office SIP line, the customer has marked the Network Topology to “None”. The IP Office
STUN program is run on IP Office LAN1 and the results show “Symmetric Firewall” on LAN2. How
would IP Office route SIP calls?
A. SIP Calls will be routed by the IP Office NAT table.
B. SIP Calls will be routed by the IP Office routing table.
C. SIP calls will be routed on LAN 1 because “Symmetric Firewall” provides “Security”.
D. SIP calls will be routed on I AN 2 because “Open Internet” is a direct connection to the Internet.
Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote
telephones to use IP Office licensing?
A. SET AUTH 0
B. SET SMBLIC 1
C. SET PHNIC 011
D. SET LIC 1
Before attempting to connect an IP Office to a one-X?Portal server, which settings must you check?
A. User Rights
B. Hunt Group Settings
C. Security Settings
D. Time Profiles
A customer wants to deploy 9600 series IP telephones to all desktops. The desktop computers
have 10/100 Ethernet interfaces and will connect to the telephones
Which two options would meet the minimum requirements? (Choose two.)
A. Category 5 cabling
B. Twisted Pair cabling
C. 100 Mbps managed switch
D. GbE unmanaged switch
E. DSL router
If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?
A. Debug Manager on DTE port
B. System Monitor with default filters
C. System Monitor with ISDN L3 filter options enabled
D. SSA Snapshot
A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The
customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save
the .wav files, and receive voice mail notifications when a message in left. The customer does not
want to install any software in the organization’s client PCs.
Which application would satisfy the customer’s requirement?
A. Message Manager
B. Voicemail Pro with IMS
C. Voicemail Pro with UMS
D. Unified Messaging
An existing IP Office customer currently has an IP500 with l4 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP office. They have purchased a 24/30 enamel
ISDN line from their provider to upgrade the trunk capacity of the system.
What must be added to the IP Office to make this work?
B. PRI-UNI Expansion Card
C. PRI24/PR130 or PR1-U Expansion Card
D. ATM 16 Expansion Module
A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at
the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail
Pro server will be used for incoming call flows and user voicemail.
Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have
gathered the latest configuration, data/time of failure, and incoming caller information. What other
information should you gather to troubleshoot this issue?
A. system monitor trace with ISDN data and debug view set to level 5 Information trace and voicemail call
B. system status snapshot and debug view set to level 5 Information trace and voicemail call flow database
C. system status snapshot and debug view set to level 9 high trace and voicemail call flow database
D. system monitor trace with ISDN data and debug view set to level 9 high trace and voicemail call flow database
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