Avaya IP Office Implementation Exam: 6401 Exam
- 6401 Questions & Answers
- Exam Code: 6401
- Exam Name: Avaya IP Office Implementation Exam
- Q & A: 121 Q&As
QUESTION NO: 1
When using the Mobile Twinning option, calls ringing to your extension are not twinning to the
external device that you have set. What are two reasons that would cause the call not to twin?
A. The Mobile Twinning license is not available.
B. The phone is set in the Do Not Disturb state.
C. The phone is logged in as an agent.
D. There is no Mobile Twinning feature activation button set on the user.
QUESTION NO: 2
Your customer reports that once a week, they cannot leave messages when calling into voicemail.
The system needs to be restarted for it to work. They have an IP500 with VoiceMail Pro. You
realize that you must collect some information for analysis.
Which two statements are relevant? (Choose two.)
A. A debug view level 1 trace of the voicemail system covering from when the problem occurred
until it was resolved.
B. The voicemail server Windows system and application event logs.
C. A System Monitor trace of the IP Office covering the period before the voicemail returning busy
up until when the problem was resolved, with default options and voicemail events enabled.
D. A System Monitor trace of the IP Office covering the period before the voicemail returning busy
up until when the problem was resolved, with default options and voicemail/message recorder
QUESTION NO: 3
Which two activities should be considered when tracing an issue with System Monitor for data
gathering? (Choose two.)
A. The trace should be checked to confirm that it does contain activity for the problem in
B. The filters should be set correctly within the Monitor Application.
C. The trace should be truncated to only contain the QUESTION NOable activity.
D. Only the default options should be selected in System Monitor.
QUESTION NO: 4
You installed PhoneManager Pro at a customer’s location. The application shows that it is logged
in with the PhoneManager Pro. However, the microphone and speaker are not active (grayed out).
Which two would resolve the problem? (Choose two.)
A. having a valid IP Audio Enabled license
B. installing the soundcard on the PC
C. attaching external speakers and microphones
D. setting the LAN connection for 100 MB, full duplex
QUESTION NO: 5
Which application will allow you to check for errors within the IP Office configuration?
A. System Status Application
C. System Monitor
D. Call Status
QUESTION NO: 6
When using Voice Conference Notification in the Conference Center Software, which three options
does the participant have when they are called? (Choose three.)
D. Join later
E. Participant is unavailable